Effective Date: 21-Nov-2025
Privacy Policy
Digital Craft Consultants (‘we’, ‘our’, ‘us’) respects your right to privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy describes how we collect, use, disclose, and store your personal information.
1. What Personal Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Contact number
- Business details
- Website or project information
- Payment or billing details
- IP address and browser data
2. How We Collect Personal Information
We may collect your information when you:
- Contact us via forms or email
- Use our website
- Purchase our services
- Communicate with us via phone or online meetings
3. Why We Collect Your Information
We collect and use your information to:
- Provide and manage our services
- Respond to your enquiries
- Improve our website and services
- Process payments and invoices
- Comply with legal obligations
4. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose your data:
- To trusted third-party service providers (e.g. payment gateways, hosting providers)
- If required by law or government authorities
5. Data Storage and Security
We store data securely on Australian-based servers or trusted cloud services with access controls, encryption, and secure backups.
6. Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us at sales@digitalcraftconsult.com.au
7. Website Cookies
Our website may use cookies to enhance user experience. You may choose to disable cookies in your browser settings.
8. Changes to This Policy
We may amend this Privacy Policy at any time. Updates will be posted on our website with a new effective date.
9. Contact Us
Email: sales@digitalcraftconsult.com.au
Location: Canberra, ACT, Australia
